1) Scope

This Policy explains how we collect, use, disclose, and protect personal data when you use BeatAcne.ai, our site, or communicate with us.

2) Data We Collect

Account & Contact: name/alias, email, password hash, preferences.

Photos & Skin Logs (you provide): face/skin photos; product usage; ingredients; irritation notes; sleep/sun/cycle notes; free-text entries. These may reveal health-related information.

Device & Usage: device/OS, IP (approx. location), app events, feature usage, crash logs, cookies/SDKs (see Cookies).

Payments: handled by our payment processor (e.g., Stripe). We receive limited billing metadata (plan, last 4 digits, status).

Communications: support emails, surveys, feedback.

3) How We Use Data

Provide the Service: account management; photo analysis; routine builder; progress timelines; reminders.

Personalize & Improve: adapt recommendations; measure performance; debug and develop features.

Security/Abuse Prevention: protect accounts; detect fraud and misuse.

Legal Compliance: tax, regulatory, and lawful requests.

Product Updates/Emails: you can opt out anytime.

Model training & research:

We may use de-identified/aggregated data to improve models and features.

We will not use your identifiable photos/logs for model training without your explicit opt-in. You can withdraw consent anytime in settings.

4) Legal Bases (EEA/UK, if applicable)

We rely on Contract (to provide the Service), Legitimate Interests (improve and secure), Consent (processing health-related data; non-essential cookies; optional marketing), and Legal Obligation.

5) Sharing

We share personal data with:

Processors/Service Providers: hosting, storage, analytics, messaging, payments, customer support—bound by DPAs and processing instructions.

Professional Advisors & Authorities where required by law.

Business Transfers: if we form a new entity or are acquired, your data may transfer subject to this Policy.

We do not sell personal information or share photos with advertisers.

6) International Transfers

Data may be processed in countries outside your own (e.g., the United States). Where required, we use safeguards such as Standard Contractual Clauses (SCCs) for EEA/UK transfers.

7) Retention

Account data: while your account is active.

Photos & logs: while active and deleted within 30–60 days after you delete them or close your account (subject to legal holds/backups).

Analytics/logs: typically up to 24 months.

8) Your Rights

Depending on your location, you may have rights to access, correct, delete, export, or restrict processing, and to withdraw consent.

Request by emailing privacy@beatacne.ai

from your account email; we may verify identity.

EEA/UK: you may complain to your local data protection authority.

California (CPRA): rights to know, delete, correct, and opt-out of “sharing” for cross-context advertising (we don’t do this). We also don’t sell personal information.

9) Children

Not directed to children under 13 (or the age of digital consent where you live). If you believe we collected data from a child, contact us for deletion.

10) Security

We use technical and organizational measures including encryption at rest and in transit, access controls, and monitoring. No system is perfectly secure—protect your credentials.

11) Cookies & Tracking

We use:

Strictly necessary cookies/SDKs (auth, security).

Analytics (to improve the Service).

Preferences (e.g., theme, language).

Manage via our cookie banner or your browser/device settings. Limiting cookies may affect features.

12) Automated Decision-Making

Some features use automated analysis to suggest routines and trends. You can request human review or object where applicable law grants that right.

13) Data Deletion & Account Closure

Delete photos/logs in-app and close your account in settings or by emailing privacy@beatacne.ai

. We’ll complete deletion within the retention window unless we must retain data for legal reasons.

14) Changes

We’ll post updates here with a new effective date and notify you of material changes (email or in-app).

15) Contact

privacy@beatacne.ai